Exeter Health & Wellbeing Board | Progress report on Making Every Adult Matter

Meeting of Exeter Health and Wellbeing Board, Tuesday 07 July 2015 (Item 31)

Progress report on Making Every Adult Matter

Nicola Glassbrook updated the Board on progress with the MEAM national pilot in Devon which was seeking to secure transformational change in people with complex needs;, poor physical or  mental health, substance misuse, criminal/, anti-social behaviour. A principle aim was to secure organisational change across agencies to ensure a joined up approach. It complemented the work of ICE. She introduced Tess Sadatian, recently engaged as the local co-ordinator.

Her work to date has involved liaison with all Devon agencies, volunteer organisations and GP’s to map their involvement with people with complex needs across Exeter, Mid and East Devon and Teignbridge. Torbay had recently appointed its own co-ordinator. To date, seven clients have  been identified with a target of 40 by March 2016.  Individuals with at least three of the above characteristics were assessed through a person centred/appreciative inquiry process to determine eligibility in order to simplify the referral process and improve well-being.

The first operational group had been held in the previous week to discuss clients and address barriers with reports on clients being considered by the strategic group. She would also evaluate project costs.


Simon Bowkett emphasised the scale of the culture change required in organisations to meet the model especially in view of recent deaths.


RESOLVED that Tess Sadatian speak on this project to the Community Safety Partnership.